Return Policy

Return Policy

If you are not satisfied with your purchase, you may return eligible items under the conditions below.

Returns

• Returns are accepted within 14 days of delivery

• Items must be unused and in original packaging

• Proof of purchase is required

Faulty or incorrect items

If an item arrives damaged, defective, or incorrect due to our error, we will cover the return shipping costs or offer a replacement or refund.

Return process

To request a return, contact us at grupplbc@gmail.com with your order number.

Refunds

Refunds are issued after inspection and are returned to the original payment method. Shipping costs are non-refundable unless the item is faulty.